Terms & Conditions

Rightsurvey.co.uk is a free-to-use website which helps you find suppliers who provide home surveys and related property services.

Legal Stuff

When you submit your request the system will give you contact details for relevant suppliers covering your local area together with estimated prices where possible. If you decide to proceed you can then contact any of the suppliers directly. Your details are only shared with the service providers listed so they can calculate a fee for the job. Your details will NOT be forwarded to any other third parties. The service providers may wish to contact you to discuss your requirements. Your email address is required but if you do not want to provide your telephone number, please enter 0000.

Using this website will not commit you to placing any orders or paying any money. If you do place an order with one of the suppliers, you will be dealing directly with them, there is no middle man and Rightsurvey can accept no legal liability.

Suppliers on this website pay fees to be listed as part of a panel of firms and individuals operated and managed by Local Surveyors Direct Limited. Before placing an order you should ensure that your chosen supplier has satisfactory qualifications, accreditation, experience and insurance. You will receive an email from us requesting feedback a few weeks later. After that we will NOT use your details again.

Contractual relationship

We are not involved in any discussions, negotiations or agreements between Members and Clients. Any contractual relationship will be directly between yourself and your chosen supplier(s).

Client Information

Any information which you provide about yourself to the Website is known as Client Information, and you warrant that this is genuine and correct.  You agree that any Client Information may be passed to Members to allow them to promote their Services to you.  Client Information will be treated with full confidentiality and will not be passed to any third party.

Improper Use

You must use the Website only for the purpose of obtaining information about Members and their Services, and Estimates for their Services in respect of genuine enquiries.  You must not use the Website in any improper manner or for any fraudulent purpose, nor with the intention of doing so.

Members Information

We do not review or check the accuracy or legality of Members Information.  You are responsible for checking that any Members Information which you may rely upon is correct.  In particular before placing an order with a member it is your responsibility to ensure that the member has satisfactory qualifications, accreditations, experience and insurance suitable for your requirement.

In the event that any incorrect or misleading Members Information comes to your attention you must inform us immediately by email so that we can request the Member to correct or remove it.

Members Services and Estimates

Members must only offer to carry out work for which they are sufficiently knowledgeable, experienced, competent and able to carry out, taking into account all relevant factors, including the type of work, the age and type of the property concerned, and its geographical location (Services).  The offer of a Service or the provision of an estimate (Estimate) for a Service through the Website is based on limited information and does not constitute a contract or binding offer.

Liability

In the event that you have any grievance, complaint or claim against a Member, you agree to pursue this directly with the Member, without involving us. We would request that you do inform us of any such event so that we can take any other actions that we feel appropriate.

Limitation of Liability

Nothing in this agreement shall limit or exclude our liability for fraudulent misrepresentation, or for death or personal injury resulting from our negligence. Subject to this, we will not be held liable for any loss or damages arising out of this agreement or the operation or non operation of the Website.